Vroom is an online platform that offers an array of cars, trucks, and SUVs for sale which can be purchased from the comfort of your home. It provides an end-to-end experience that eliminates the need to go through a dealership. Apart from buying cars online, it also offers financing, vehicle protection, and delivery services.
Founded in 2013 by Marshall Chesrown and Kevin Westfall.
Initially, it was a peer-to-peer used car marketplace where individuals could buy and sell cars online.
In 2015, Vroom pivoted to selling cars online itself.
In 2018, Vroom was named to Forbesu2019 Next Billion-Dollar Startups list.
In 2020, Vroom went public on Nasdaq under the ticker VRM.
Carvana is an online marketplace that sells used cars with store pickup or home delivery. It also provides financing and vehicle protection plans. Carvana's business model is similar to Vroom, but it also has physical Car Vending Machines in some cities for pickup.
Shift is another online used car marketplace. The platform sends a car to the buyer for a test drive before purchase. It operates in major cities in California and Oregon.
CarsDirect is an online car-buying platform that features a vast selection of new cars for sale. It allows customers to compare options and build-a-car, and delivers vehicles to your door. Unlike Vroom and other competitors, CarsDirect primarily deals with new cars.
Vroom offers a comprehensive collection of used vehicles of all types, including cars, trucks, and SUVs. You can search and filter through the inventory based on your preferences and buy the car online, with home delivery options available.
Vroom offers its own financing options, but it can also help you connect to third-party lenders for financing. You can apply for financing online and get approved quickly, with interest rates based on your credit scores and other factors.
Vroom offers a range of extended warranty options to protect your investment, including mechanical breakdown, powertrain, and bumper-to-bumper protection. These options provide peace of mind, and the cost can be conveniently rolled into your financing plan.
Vroom delivers cars purchased online to your doorstep. The delivery service is available in most of the contiguous United States.
Yes, Vroom is a reliable marketplace to buy used cars online. It has a 4.4-star rating on Trustpilot and an A+ rating with the Better Business Bureau. Vroom conducts a 150-point inspection on all vehicles, offers financing and warranty options, and provides home delivery.
Yes, Vroom allows a return policy. You can return the car within seven days of delivery, and the return will be free of charge, provided you have not driven the car beyond 250 miles and damaged it in any way.
No, Vroom does not sell new cars. It specializes in selling used cars, trucks, and SUVs of various makes and models.
The cost of shipping is included in the price of the car when you buy from Vroom. Vroom delivers nationwide, but if you live far from its hub, you may experience additional delivery time.
Yes, Vroom offers financing for people with various credit scores. However, if you have a bad credit score, you may have to pay a higher interest rate or provide more down payment.