Spa Depot is a leading online retailer of hot tubs, spa chemicals, and accessories. Their mission is to offer customers quality products at affordable prices with exceptional customer service.
Founded in 1997 by Dan Harrison in Olympia, Washington
Initially started as a local source for quality hot tub supplies
In 1999, Spa Depot launched its website to cater to customers nationwide
Expanded to a larger warehouse in 2006 to accommodate the growing demand for their products
Currently headquartered in Seattle, Washington
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Spa Depot offers a variety of hot tubs in different sizes and styles to fit any budget and need.
Spa Depot offers a range of chemicals for maintaining the cleanliness and pH balance of hot tub water.
Spa Depot offers a variety of hot tub covers to protect the hot tub from debris and wind.
Spa Depot offers free standard shipping on all orders over $100 within the continental US. Expedited and international shipping options are also available for an additional fee.
Spa Depot offers a 30-day return policy for most products. Customers can return products for a full refund or exchange them for another product. However, some products are not eligible for return, such as custom-made items and opened chemicals.
Spa Depot does not offer installation services, but they provide customers with detailed installation instructions for easy installation. Customers can also hire a local contractor or electrician for professional installation.
Spa Depot offers a 2-year warranty on their hot tubs, which covers parts and labor. Customers can also purchase extended warranty options for additional protection.
It is recommended to change the water in your hot tub every 3 to 4 months, depending on usage and the level of water maintenance. However, if the water becomes cloudy, foamy or has a strong odor, it should be changed sooner.