Aosom is an online retailer specialized in home goods, pets, and outdoor equipment at competitive prices. The brand has a wide range of products suitable for all consumer needs, from fitness equipment to household appliances, garden furniture and pet supplies.
Founded in 2009 in London, United Kingdom.
Aosom expanded worldwide from 2011.
In 2013, Aosom launched its own brand, Outsunny.
Aosom has been growing at a steady rate, with an estimated revenue of $100 million per year.
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A range of high-quality garden furniture with different designs, styles, and materials to suit all customer needs.
A diverse selection of pet supplies designed to make pet-owning comfortable, including pet carriers, toys, beds, and gates.
A variety of household essentials, such as air conditioners, dehumidifiers, and vacuum cleaners, to make your home comfortable and clean.
A range of fitness equipment, including treadmills, weight benches, and exercise bikes, to help you achieve your fitness goals.
Aosom accepts returns for damaged or defective products within 60 days of purchase. They offer a 30-day money-back guarantee if the item is unused, uninstalled, and comes with the original package. If you wish to return something, you must request a return authorization number from customer service.
Aosom's customer service team can be reached via email or phone. They respond promptly to solve any issues customers may have regarding their products, shipping, returns, and more.
Aosom provides free shipping for most orders within the United States. Shipping costs will differ depending on the location, the weight of the item, and the delivery service selected by the customer.
Aosom's website is SSL encrypted and follows PCI-DSS standards that will help protect any payment information transmitted during the checkout process. As such, transactions done on the website are safe.
Aosom accepts payments through various methods such as PayPal, credit or debit cards (Visa, Mastercard, American Express), Klarna and bank transfers. They also provide financing options for customers for larger purchases.